Bring transferable skills—and lived experience—into workers’ compensation.

CTFA creates pathways for displaced and career-transition professionals to build technical capability while preserving empathy, judgment and awareness of the person behind the claim.

Your next step · Six questions

Start with a claims professional development assessment.

Tell us what is happening, where you need support and what progress would look like. Your answers help CTFA prepare for a focused first conversation.

Name, email and organization required · Phone optional

Start this assessment →

Recognize Transferable Strengths

Identify communication, investigation, organization, conflict management, empathy, problem-solving, documentation and life experience that can translate into claims work.

Build the Technical Foundation

Teach the workers’ compensation concepts, claim-handling skills, California requirements and decision-making discipline needed to begin developing as a claims professional.

Develop the Human Side of Claims

Teach professionals to see the person behind the claim while still making timely, well-supported and technically sound decisions.

More Than One Job

Show where an adjuster foundation can lead.

Claims adjusting can be an entry point into a much broader workers’ compensation career. CTFA introduces new professionals to the range of paths that can grow from a strong claims foundation.

Create a credible entry pathway into workers’ compensation.

Professional-development pathways can be built with employers, workforce partners and industry partners.

Discuss a Sponsored Development Pathway

Ready to share your priorities?

Start with six questions about claims professional development.

Start this assessment →